At gl96, your personal data is handled with the same care we put into every part of the platform. This Privacy Policy explains exactly what we collect, why we collect it, how it's used, and the rights you have as a Filipino player on gl96.
From the moment you register to every transaction you make, these principles guide how gl96 handles your personal information.
All data transmitted between your device and the gl96 platform is protected by 256-bit SSL/TLS encryption. Whether you're logging in from Manila, Cebu, or Davao, your connection is always secure.
gl96 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the gl96 platform for Filipino players — nothing else.
gl96 only collects the personal data that is strictly necessary for account management, identity verification, payment processing, and regulatory compliance. We don't collect data just because we can.
gl96 operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and the regulations of the National Privacy Commission (NPC). Your rights as a Filipino data subject are fully respected.
gl96 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law and PAGCOR regulatory obligations. Data is securely deleted when no longer needed.
In the unlikely event of a data security incident, gl96 has a documented breach response protocol in place. Affected players and the National Privacy Commission will be notified within the timeframes required by RA 10173.
Summary: gl96 collects only the personal data needed to run a safe, compliant, and enjoyable gaming platform for Filipino players. We never sell your data. We protect it with industry-standard security. And we give you full control over your information at any time. Read on for the full details.
This Privacy Policy (the "Policy") describes how gl96 ("gl96," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of players and visitors who access the gl96 platform, including the website at gl96.app and all associated services, games, and features (collectively, the "Platform").
gl96 is committed to protecting the privacy and personal data of all users, with particular attention to the rights of Filipino players under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This Policy is designed to be transparent, readable, and genuinely useful — not just a legal formality.
By registering an account, accessing the gl96 Platform, or otherwise providing your personal information to gl96, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the gl96 Platform.
Related Documents: This Privacy Policy should be read alongside the gl96 Terms and Conditions and Responsible Gaming Policy, both of which are available via the footer links on every page of the gl96 Platform. Together, these documents form the complete agreement between you and gl96.
gl96 collects personal data in the following categories, depending on how you interact with the Platform:
When you register a gl96 account, we collect your full legal name, date of birth, gender, residential address (including city — e.g., Manila, Quezon City, Makati, Cebu, or Davao), email address, and mobile phone number. This information is required to create and manage your account and to verify your identity in accordance with our KYC obligations.
As part of our Know Your Customer (KYC) process, gl96 may request copies of government-issued identification documents, such as a Philippine passport, driver's license, SSS/UMID card, PhilSys National ID, or voter's ID. We may also request proof of address (e.g., a utility bill or bank statement) and proof of payment method ownership.
gl96 collects records of all financial transactions conducted through the Platform, including deposits, withdrawals, bonus credits, and wagers. This includes the payment method used (e.g., GCash, Maya, BDO, BPI, Metrobank), transaction amounts in Philippine Peso (₱), transaction timestamps, and transaction reference numbers. gl96 does not store full payment account credentials — payment processing is handled by certified third-party payment processors.
gl96 maintains records of your gaming activity on the Platform, including games played, bet amounts, game outcomes, session durations, and responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests). This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.
When you access the gl96 Platform, we automatically collect certain technical data, including your IP address, device type and model, operating system, browser type and version, screen resolution, and time zone. This data is used for security monitoring, fraud prevention, and platform optimization.
gl96 retains records of communications between you and the gl96 support team, including live chat transcripts, email correspondence, and any feedback or complaints submitted through the Platform. These records are kept for quality assurance, dispute resolution, and regulatory compliance purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity & Contact | Name, DOB, address, email, mobile | Account creation, KYC, communications |
| Verification Documents | Passport, driver's license, PhilSys ID | Identity verification, AML compliance |
| Financial & Transaction | GCash/Maya transactions, ₱ amounts | Payment processing, fraud prevention |
| Gaming Activity | Games played, bets, session data | Account management, responsible gaming |
| Technical & Device | IP address, browser, device type | Security, fraud detection, optimization |
| Communications | Chat transcripts, email records | Support, dispute resolution, QA |
gl96 collects personal data through the following means:
gl96 uses the personal data it collects for the following specific purposes:
No Profiling for Sale: gl96 does not use your personal data to build profiles for sale to third-party advertisers or data brokers. Any profiling conducted by gl96 is strictly for the purposes of fraud prevention, responsible gaming monitoring, and personalizing your experience on the gl96 Platform itself.
Under the Philippine Data Privacy Act of 2012 (RA 10173), gl96 processes your personal data on the following legal bases:
gl96 does not sell your personal data. We share your data only in the following limited circumstances, and only with parties who are contractually bound to protect it:
gl96 engages trusted third-party service providers to support platform operations, including payment processors (for GCash, Maya, BDO, BPI, and Metrobank transactions), identity verification providers, cloud hosting providers, and customer support technology providers. These providers are permitted to use your data only to perform services on gl96's behalf and are prohibited from using it for any other purpose.
gl96 may disclose your personal data to Philippine regulatory authorities — including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement agencies — where required by law, court order, or regulatory directive. gl96 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of gl96's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
gl96 may share your data with third parties in other circumstances where you have given your explicit prior consent to such sharing.
International Transfers: Where gl96 transfers your personal data outside the Philippines — for example, to cloud hosting providers with servers in other countries — we ensure that appropriate safeguards are in place to protect your data in accordance with RA 10173 and NPC regulations.
The gl96 Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and analyze Platform usage. A cookie is a small text file placed on your device when you visit a website.
You can manage your cookie preferences through the gl96 cookie settings panel, accessible from the footer of the Platform. You may also configure your browser to block or delete cookies, though doing so may affect the functionality of the gl96 Platform. Note that strictly necessary cookies cannot be disabled as they are essential for Platform security and operation.
gl96 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
Your Responsibility: While gl96 takes extensive measures to protect your data, you also play an important role in keeping your account secure. Use a strong, unique password for your gl96 account, enable two-factor authentication, and never share your login credentials with anyone. If you suspect unauthorized access to your account, contact gl96 support immediately.
gl96 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | PAGCOR regulatory requirements, AML obligations |
| KYC Documents | Duration of account + 5 years after closure | RA 9160 (Anti-Money Laundering Act), PAGCOR |
| Transaction Records | 5 years from transaction date | AMLC reporting requirements, tax obligations |
| Gaming Activity Logs | 3 years from session date | Dispute resolution, responsible gaming monitoring |
| Support Communications | 3 years from last interaction | Quality assurance, dispute resolution |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Proof of consent under RA 10173 |
When personal data is no longer required and the applicable retention period has expired, gl96 will securely delete or anonymize the data in accordance with industry best practices and NPC guidelines.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by gl96. To exercise any of these rights, please contact the gl96 Data Protection Officer (see Section 14).
You have the right to request a copy of the personal data gl96 holds about you, along with information about how it is being used and with whom it has been shared.
You have the right to request correction of any inaccurate or incomplete personal data gl96 holds about you. You can update most account details directly through your gl96 account settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to gl96's legal and regulatory retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on gl96's legitimate interests. gl96 will cease such processing unless it can demonstrate compelling legitimate grounds.
You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that gl96 transmit that data to another data controller where technically feasible.
Where gl96 processes your data based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
You have the right to request that gl96 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or an objection is being assessed.
If you believe gl96 has not handled your personal data in accordance with RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Response Timeframe: gl96 will respond to all data rights requests within 15 business days of receipt. In complex cases, this period may be extended by a further 15 business days, in which case gl96 will notify you of the extension and the reason for it. There is no fee for exercising your rights under RA 10173.
The gl96 Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. gl96 does not knowingly collect personal data from individuals under the age of 21.
As part of the registration process, all players are required to confirm that they are at least 21 years of age and to complete identity verification (KYC) to confirm this. If gl96 discovers that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all funds will be handled in accordance with applicable regulations, and the personal data will be deleted as soon as practicable.
Age Restriction: If you are a parent or guardian and believe that a minor under your care has registered on the gl96 Platform, please contact the gl96 Data Protection Officer immediately at the contact details provided in Section 14. gl96 takes underage gambling extremely seriously and will act promptly on all such reports.
The gl96 Platform may contain links to third-party websites or services — for example, payment provider portals for GCash or Maya. These third-party sites operate under their own privacy policies, which gl96 does not control and is not responsible for. gl96 encourages you to review the privacy policies of any third-party sites you visit before providing them with your personal data.
The inclusion of a link to a third-party site on the gl96 Platform does not constitute an endorsement of that site or its privacy practices by gl96.
gl96 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes to this Policy, we will notify you by posting a prominent notice on the gl96 Platform and, where appropriate, by sending a notification to the email address associated with your account.
The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how gl96 protects your personal data. Your continued use of the gl96 Platform after any changes to this Policy constitutes your acceptance of the updated terms.
gl96 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the gl96 DPO using the details below:
gl96 Data Protection Officer
Email: [email protected]
Please include "Privacy Request" in the subject line of your email. All requests will be acknowledged within 3 business days and resolved within 15 business days.
If you are not satisfied with gl96's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing RA 10173.
Now that you know exactly how gl96 protects your personal information, join thousands of Filipino players already enjoying Slots, Bingo, Crash, and more — with full confidence that your privacy is in good hands.
21+ only · Play responsibly · Protected under RA 10173